Frequently Asked Questions (FAQs)

We are headquarted in the Silicon Valley which is the heart beat of Ai Innovation with access to companies like OpeAi, Google and Meta within few miles from our office.  But we have clients all over US and overseas.

Unlike traditional Digital Markeing agencies, “WE SPEAK CAR”! We have been working with Dealerhsip since 2018!    Therefore our digital markeing services are tailed to meet the unique requirements of Automotive Dealers which includes:

• Lead Generation Crisis: Convert website visitors into qualified leads 24/7
• Appointment No-Shows: Automated scheduling and confirmation reminders
• Poor Follow-Up: Systematic lead nurturing that never drops the ball
• Service Communication Nightmare: Real-time updates on vehicle service status
• Bad Customer Reviews: Proactive service recovery and experience management

Sales Automation:

• Vehicle availability and specifications
• Pricing and financing options
• Test drive scheduling with automated confirmations
• Trade-in valuations and appraisals
• Lead qualification and nurturing sequences

AI Trade-In Acquisition:

• Voice and text conversations to purchase customer vehicles
• Automated trade-in valuations and offers
• Inspection appointment scheduling
• Transaction facilitation and dealership invitations
• Competitive offer matching and negotiations

Service Department:

• Service appointment scheduling
• Real-time service status updates
• Parts availability and ordering
• Warranty claim assistance
• Service completion notifications

Our AI agents proactively engage with vehicle owners through voice and text conversations to purchase their cars directly for your dealership.

Trade-In Process:

• AI initiates conversations with potential sellers in your market
• Automated vehicle assessment and instant valuation offers
• Competitive offer negotiations to secure the best deals
• Inspection appointment scheduling at your dealership
• Transaction coordination and paperwork facilitation

Benefits:

• Expand inventory acquisition beyond walk-ins
• Secure quality used vehicles before competitors
• Automated outreach saves staff time
• Higher profit margins on acquired vehicles

• Dealership websites (chat widgets and optimization)
• Google Ads and Facebook Ads platforms
• Lead management systems
• VDP
• CRM platforms
• Inventory management systems
• Social media platforms (Facebook, Instagram)

Our AI-powered advertising campaigns target customers actively searching for vehicles in your area:

Google Ads:

• AI-optimized campaigns for specific inventory
• Local search domination (“Honda dealer near me”)
• Dynamic inventory ads with real-time pricing

Facebook Ads:

• Targeted campaigns based on customer behavior
• Lookalike audiences from your best customers
• Retargeting website visitors with specific vehicles

Most dealerships are up and running within 2-3 weeks depending on the integration requirements with existing platform.  AI training on your inventory, website optimization, and ad campaign setup will be part of the on-going campaigns that we develop and monitor.

Yes, we have many Reference Customers among Used Car dealers in San Jose.  Our complete solution works with new car franchises, used car lots, and multi-brand dealerships of all sizes.

We offer flexible pricing based on dealership size and feature requirements. Contact us for a custom quote tailored to your specific needs.

Minimal training is needed. Our platform is designed to work alongside your existing sales process, with easy-to-use dashboards and seamless handoffs to your sales team.

Yes, our AI can communicate in multiple languages to serve diverse customer bases effectively.

Our AI proactively identifies service issues before they escalate:

• Automated service progress updates keep customers informed
• Early warning system for potential delays or complications
• Instant notification to management for service recovery opportunities
• Post-service satisfaction surveys with immediate issue resolution
• Automated positive review requests for satisfied customers

We only use Ai platforms that offer compliance and data security requirements to keep your data safe and secure.  In fact, we maintain enterprise-grade security with encrypted data transmission, secure cloud hosting, and compliance with automotive industry data protection standards.